Pick-up and drop-off

Rental car pick-up

• What do I need to know about picking up a rental car?
• Rental car pick up at the airport: What do I need to consider?

Rental car drop-off

• What do I have to consider when returning the rental car?
• Who pays the rental car cleaning costs?
• Lose your car keys – now what?

Documents

• New European regulations on driving license validity
• What documents do I need to present when picking up a rental car?
• International driving license - what do I have to consider?

Pick-up/Drop-off time

• What should I know about picking up or dropping off a rental car outside of opening hours?

Alternative pick-up locations

• Can I receive my rental car at a hotel or port, and what does it cost?

Non-pickup / Delay

• What happens if the rental car is not picked up or is picked up late?