What is RentalCover.com?

With RentalCover, don’t worry, drive HAPPY!

RentalCover.com provides insurance and comprehensive protection products for your rental car which includes full protection against costly damages, theft, and supplementary protection. The insurance company fully protects customers from over-inflated repair bills from suppliers and their overpriced insurance that has hidden exclusions and hidden costs. HAPPYCAR partnered with RentalCover.com to protect your excess so you can enjoy peace of mind.

What protection do they provide?

RentalCover.com guarantees full protection to your car rental. It includes the item below :

• Bodywork damage (all external glass and lights, wheels, tires, roof, and underbody)
• Theft or vandalism
• Key loss, replacement, or lockout
• Damages caused by natural disasters
• Towing & roadside assistance costs
• Administration fees
• Drop off/relocation of the damaged vehicle
• Loss of use/demurrage fees

It covers types of damage that the rental companies exclude, especially climate-related damage such as ice, hail, water/floods, snow, sand, wind, and more. Furthermore, the protection also includes additional drivers when registered on the rental agreement. This insurance coverage is compatible with car rental companies worldwide.

Note: Even if you choose fully comprehensive insurance (CDW and TP) with a refundable deductible, the rental company, in the case of damage, retains the deductible. However, as soon as the claim is settled, the insurance provider will reimburse you.

How does it work for customers?

The process is simple starting from the beginning to the end. With a RentalCover policy, you do not need to take the supplier's excess reduction (also called Super Collision Damage Waiver and various other names). This is because you will be covered for any damages by RentalCover.com.  

You first need to visit HAPPYCAR and select an offer, add the RentalCover insurance when completing the booking process, from which you will receive a confirmation email once your booking is paid. You will be given access to your account, where you can find the insurance policy, and can also modify or cancel the protection if needed.

What to do in case of an accident?

First, you need to notify the local supplier of the damage immediately. When your rental is finished, submit your claim at RentalCover.com with the following documents, which you can request from the local supplier; 

• a copy of your rental agreement, 
• a photo of your driving license, 
• a credit card statement with the final rental company charges, 
• final damage invoice from the rental company, etc.

When do I have to report a claim to RentalCover.com?

Please note that the refund request must be submitted once the rental period has ended.

If you need support to process the claim and to find out which documents are useful, please contact our customer service or click on the following article for instructions:

RentalCover.com - Rental Car Damage: How do you recover your deductible?

How long do I need to wait for the reimbursement?

Your claim will take between 5 - 10 days to process depending on where you live and where you went. 

How much will rental car insurance cost?

For only a few extra dollars a day, you can get full coverage with RentalCover.com. The insurer has no fixed price, as its cost depends on the location, the offer, etc. When you rent a car in most countries, the default insurance you are offered will have an extremely high excess, often in the thousands. You can be liable for this amount if any damage is done to the car (or they report that damage has been done to the rental car).

Can I take out RentalCover protection if my residency is not in the US?

Unfortunately, no. RentalCover.com insurance depends on some legal requirements. Only U.S. residents can book RentalCover protection on our platform (happycar.com).
Respectively, you must be a German resident in order to book RentalCover insurance using our German platform (happycar.de).