Important facts described briefly below:
Even with rental cars, accidents happen. If you are involved in an accident, the shock can be immense, but even in these situations, it is vital to keep calm. Under certain conditions, you may be able to continue driving afterward: There have to be no injured persons and the vehicle damage cannot be too grand. Regardless of this, you still have to follow some steps. Find out here what you can do with your rental car after an accident.
What are the first steps after an accident with a rental car?
No matter where you are, the first rule after an accident is always to remain calm and secure the scene of the accident. If you, one of your passengers, or the other person involved in the accident is injured, call emergency services.
If there is someone else involved in the accident, notify the police. With the help of law enforcement and the other party involved, an accident report can be written. You should find a list of steps to follow in your rental car. However, make sure that a protocol is known and available before departure. If this is not the case, inform the rental company so that you are prepared for all eventualities.
What is the procedure if no other party is involved in the accident with the rental car?
An accident report is very important for you in any case. Only with the report can you claim the insurance. This also applies if you have driven against an object or obstacle.
Even then, it can't hurt to contact law enforcement. If the damage is only minor, and the police do not come to you, you should go to the nearest police station to make an accident report. Even if it is an extra effort, this procedure is worthwhile, so that no additional costs or problems with the insurance company come up. If the police are only called when a certain amount of damage has been caused, please make sure that you record the course of the accident, with the rental car, as accurately as possible.
Attention: Even if the accident with the rental car was caused by third party negligence, you must first pay in advance. It can take up to three months for the insurance company to process the claim and refund your money.
Does the rental company have to be contacted in the case of a car rental accident?
In the case of an accident, you should contact the rental company as soon as possible. If your rental car is no longer roadworthy because of the accident, you can exchange it for a new vehicle.
Please note that you must always carry the rental agreement for the vehicle, a receipt for the deductible, and a receipt for the deposit payment with you wherever you go. You should also request a damage report from your rental company. Even if the damage is minimal, such as a small scratch, it should be noted in the damage report. If you are unsure whether you should inform the police, for example, if you are abroad, you can also ask your insurance provider.
Who bears the costs in the case of a rental car accident?
If you choose the fully comprehensive insurance without a deductible, you will not have to pay any costs. However, pay attention to the fine print so that glass and tire damage is also covered. Not all insurance companies pay for this type of damage. The surcharge for glass and tire insurance is usually small. In any case of an accident, you may not get back your deposit.
Note: Any insurance claim will be forfeited if you are drunk, under the influence of drugs, or negligent towards the vehicle. This also applies to engine damage that occurs. For example, if the engine overheats when you do not top up the coolant.