How do I understand my rental car voucher? – FAQ - HAPPYCAR US

Important facts described briefly below:

A rental car voucher is the actual confirmation and pickup voucher for your rental car booking. This document must be printed out and presented to the rental company on the day of collection. Without the rental car voucher, the rental company will not hand over the vehicle.

Please do not confuse the rental car voucher with the booking confirmation, which you will receive directly after making the booking. The booking confirmation is only a list of the booked dates and serves to verify the information. You will receive the rental car voucher in a separate e-mail after the booking has been confirmed.

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When you rent a vehicle, you will receive a so-called rental car voucher. In the following article, you will learn what this word means and why it is important to understand what a rental car voucher is.

What is the difference between the rental car voucher and the booking confirmation?

The booking confirmation proves that you have booked a rental car online and that this booking has been received. The car rental voucher is a collection voucher that you have to take to the branch of the rental company, where you will receive the vehicle and sign the rental agreement. You should receive this voucher by e-mail either a few hours or two or three days after the booking.

It will state which additional services and insurance are included in the rental package. The voucher also reconfirms the advance payment that you have made.

Note: Some rental companies now also accept a digital voucher on a tablet or smartphone. However, don't rely on it and rather ask in advance. In emergencies, the voucher can also be faxed. However, you cannot take the car with you until you have the rental car voucher.

Why is it important to understand the rental car voucher?

The supplier needs a printed rental car voucher. If you only present a voucher number instead, the company cannot hand over the booked vehicle.

Please make sure that all data on the voucher corresponds to your desired rental services and that you understand everything on the voucher before you sign it. This includes the date and duration of the rental, the personal details of the main driver, the type of vehicle, and the place of pickup. If necessary, you can also use the car rental voucher to prove which extras and services you have booked in case a local rental company tries to sell you additional services. In order to be well informed about the services, it is all the more important to understand the individual data on the rental car voucher and to always have it handy.

Note: The voucher alone is not sufficient to hand over the vehicle. Please note that you will also need your driver's license or, if necessary, an international driver's license, an identity card or passport, and a credit card with the name of the main driver. The original of all these documents must be presented to the rental company. Copies or printouts are not accepted.

What are the abbreviations on the car rental voucher?

In the car rental industry, vehicles are not classified by make or model, but by a 4-digit code - the Acriss-code. Vehicles are assigned to a group according to various values such as size, type, drive, or even fuel.

How should the abbreviations on the rental agreement be understood?

To be able to check whether the correct services are noted on the rental agreement, you must understand the rental agreement on-site. Sometimes different contracts have different abbreviations. The following table will help you to understand all the details of the rental agreement:

Abbreviation	Name	Meaning
AAD (AAO)	Additional authorized driver/operator	Additional driver
AC	Air Conditioning	Climate control
ALI	Additional Liability Supplement	Increased coverage for liability insurance, which covers property damage and personal injury
AP	Airport	Airport renting station
APP	Accident protection package	Accountability for damage becomes less
ASC	Airport service charge	The vehicle is supplied at the airport
BOND	Deposit	Deposit
CDI/CDW	Collision damage insurance/waiver	Insurance that can be compared to the fully comprehensive insurance. Can be taken out both with and without refundable deductibles.
Check-in		Check-in
Check-out		Check-out
CST	Child seat	Child car seat
D&C	Delivery & Collection	Rental car is brought to your hotel and picked up there, for example
DO or D/O	Drop off	Time and place of return of the rented vehicle
DR	Doors	Indicates how many doors your rental car has
DT	Downtown	Rental station is located in the city center
EP	Extended protection	If the other party involved in an accident is insufficiently insured and not covered by liability insurance, you will be better covered. However, you will be subject to higher liability coverage.
ERF	Excess reduction fee	Lower deductible for damage to the rental car
ESP	Emergency Sickness plan	Travel health insurance
FPO	Fuel purchase option	Driver may purchase the first tank of fuel
GPS	Global Position system	Navigation system with satellite positioning
GST	Goods & Services tax	Sales tax similar to turnover tax
IC	Intercity fee	In the case of a one-way rental, the car must be returned. There is an extra charge for this.
IDP	International Driving Permit	International driver’s license
LDW	Loss & Damage Waive	Driver is not liable if the rental car is damaged or stolen
LI, LIS, LLI	Liability Insurance (Supplement) or Lost Liability Insurance	Amount of cover for the liability insurance
MPG	Miles per gallon	Miles per gallon
NWR	Non waivable responsibility	Deductible cannot be excluded
OW	One-way charges	The fees that arise in a one-way rental because the rental car must be returned
PAE	Personal Accident & Effects	Insurance for passengers and luggage
PAER	Premium Accident Excess	Deductible is reduced if the rental vehicle is damaged
PAI	Personal Accident Insurance	Passenger insurance
PEC	Personal Effects Coverage	Baggage insurance
PPD	Prepaid	Advanced payment
PST	Provincial Sales Tax	Sales tax
PU	Pick-up	Place and time of car pick up
PVRT	Passenger Vehicle Rental Tax	Tax for renting the car
RAC	Rent-A-Car	Rental car
RC	Radio	Radio
RR	Roof Rack	Roof Rack
RRS	Railstation	The rental station is located at the train station.
SAER	Standard Accident Excess Reduction	Lower deductible for rental car damages
SB	Excess	Deductible
SCDW	Super Collision Damage Waiver	Fully comprehensive insurance, both with and without a deductible
SLI	Supplementary Liability Insurance	The coverage of the liability insurance for personal injury and property damage is increased.
STW	Station wagon	Type of vehicle
T		Number of doors, possibly with trunk
TDD	Telephone Device for the Deaf	Telephone system for the hearing impaired
TFFC	Tax Fuel Conversation	Environmental tax
TP (THP)	Theft Protection	Theft protection - means theft insurance
UM	Unlimited mileage	Unlimited mileage
UMP	Uninsured Motorist Protection	If the person causing the accident has insufficient liability protection, this insurance covers the damages.
VAT	Value Added Tax	Sales Tax
VLF	Vehicle License Fee	Vehicle registration fees
ZD	Zero deductible	No deductible is required

Understand car rental vouchers to make the booking easy

Only with the rental car voucher will you receive the rental car key. That is why it is so important that you understand the voucher. It is also proof of the booked services.

Unfortunately, from time to time, suppliers want to upsell you with further unnecessary additional services. With the voucher, you keep an overview of the services.

Tip: To understand the abbreviations of the rental car voucher you should know their meanings or carry a corresponding table with you.